CEU Catalog

This package will provide you with all 4 mandatory CEUs required to maintain your Certified Ambulance Coder Status. This package also qualifies as 4 CEUs for Certified Ambulance Compliance Officers (CACO), Certified Ambulance Financial Officers (CAFO), and Certified Ambulance Privacy Officers (CAPO).

Included in this package are: 

• Medicare & Reimbursement Update (1.5 hours)
• Compliance Update (1.0 hours)
• Privacy Update (.50 hours)

$375.00

When health care providers are asked about their biggest “HIPAA risk,” they typically think of headline-grabbing incidents like a major data breach.  Yet one of the most common HIPAA violations is “snooping,” where your own employees view the medical records of friends, coworkers and even celebrities. The reality is your staff members, not outside hackers, often pose the greatest risk to your patient data.  In this session, you’ll learn the 12 most common ways your staff members are setting you up for a HIPAA violation and get proven techniques to lessen your core risks.    

$40.00

The “non-transport” realm of our industry has truly taken off, and companies engaged in a variety of non-transport services – from telemedicine, home health, community care, mobile integrated healthcare and more - have developed unique and innovative ways to employ this line of service as a community asset that is also profitable. This session will tell you how they did it and provide you with examples of several delivery models that have proven to be successful.

$40.00

The truth behind common billing and compliance misconceptions.

$40.00

Almost every EMS agency faces a daily challenge when they interact with the police and other law enforcement agencies who demand patient information from your organization or your crew members.  Another common situation is dealing with attorney requests for patient information.  Ambulance services also have to field requests from patients, family members, personal representatives and others. This session will cut through some of the fog that has fallen over these areas of HIPAA compliance, and tell you exactly in which circumstances you can release PHI to law enforcement officers, attorneys, patient representatives, and others.  We’ll also tell you how to properly document those disclosures so they can’t come back and bite you down the road.

$40.00

Likely enduring changes from COVID-19, what will stay forever, what is temporary.  Treatment in place via telehealth, transport to alternative desitinations though telehealth triage, more prudent use of ambulance services.

$40.00

Whether your patient was involved in an accident or you’re now taking him to court to collect an unpaid bill, there’s a chance that your patient is represented by legal counsel.  As much as your patient’s lawyer may try to convince you that you have no right to collect your payment, or tries to get you to hold off on collecting with a “letter of protection” or similar agreement, the truth is that having a lawyer in the picture doesn’t have to screw up your revenue cycle.  We’ll teach you how to get the money your agency is legally entitled to when your patient has a lawyer, and help you separate fact from legal baloney in the process. 

$40.00

A major obstacle to accurately assessing and processing ambulance claims is getting the information we need from facilities. This session will discuss strategies to improve the “flow of information” and outline examples of the good, bad, and the “nonresponsive” information that EMS agencies get from their partner facilities. We will also address specific documentation that you can obtain from those facilities to help support claims for payment for the valuable services that you provide to the facility’s patients.

$40.00

Documentation expectations for refusals, treatment-in-place, alternative destinations and other non-transport situations.

$30.00

Most EMS agencies have a robust Quality Improvement (QI) process.  And some agencies have good compliance programs in place.  But we’ve found that most EMS agencies haven’t effectively closed the loop between QI and compliance.  This session will explore the importance of connecting your compliance activities to your QI program, and how you can make compliance an integral part of everyone’s job.  We’ll tell you how to implement critical Compliance Performance Indicators into your agency’s QI program and make it focus on more than clinical care alone. 

$60.00

How are compliance concerns reported and handled effectively within your organization and how to improve your compliance efforts using the folks already in your organization.

$30.00

The good news is that fewer patient accounts are self-pay.  But the bad news is that many commercial payers send payment directly to the patient, and your billers are left chasing down the patient for your agency’s money.  And with increasing deductibles and copayments under the ACA, patient balances can’t be neglected.  This session will review ten effective strategies for collecting unpaid balances within the law – and help your agency avoid taking a hit on those “tough” accounts.

$40.00

Mistakes happen that can lead you down the road to an investigation, audit, or false claims act lawsuit. After years of accumulated experience from across the country, we’ve identified the “top 10” mistakes that we see – from billers and practitioners - that can easily be identified and avoided. Left undetected, these mistakes can lead to serious legal trouble. We’ll provide concrete strategies for eliminating each of these mistakes which will help streamline your operation.

$50.00

Real life scenarios are presented to help you understand the rules and regulations of HIPAA.

$40.00

What happens when you’re faced with inconsistent documentation?  What do you do when the dispatch documentation says one thing, the PCR says something else, and the PCS or facility records say something entirely different?  Conflicts in documentation can have many root causes, and we’ll explore those, and give you workable strategies for dealing with discord in the multiple sources of documentation you need in the billing process.

$60.00

A potpourri session of questions we have received to address some of the common issues surrounding HIPAA. 

$30.00

This lesson covers the Medicare regulations that provide extensive detail on how providers are required to detect, report and return Part B overpayments within 60 days of being identified.  

$85.00

Compliance adventures for your organization.  What you do affects many aspects of the organziation.  What will your adventure be?

$40.00

What can make the difference between an ALS2 claim and an ALS1 claim?  Your agency’s clinical protocols.  Did you know that your system’s protocols can also affect the difference between what is considered ALS and BLS?  And local protocols can also determine what procedures are beyond the scope of a paramedic for proper coding of Specialty Care Transports (SCTs) under Medicare rules.  This session will offer a detailed look at the interaction between clinical protocols and proper billing – and help you make the most of these often-confusing principles.

$30.00

Why audits and investigations are scarier than lawsuits.  What is the difference between lawsuits and audits.

$40.00